We treat your information with respect and security, but we do want to know you better and provide you the service you expect and deserve. So, we are transparent about what we do, how we do it, and why.
Information We Collect
We receive, collect and store general information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history to ensure you always are able to use this website. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page to better understand your needs and interests.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information with your permission), comments, feedback, product reviews, recommendations, and personal profile.
Why We Collect Information
We collect Non-personal and Personal Information for the following purposes:
To provide and operate our Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How We Store, Use, Share, and Disclose Information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We use Google tracking services to analyze or website’s effectiveness in serving you and other customers and potential customers. To learn how Google uses data when you use our website can be found at www.google.com/policies/privacy/partners/.
How We Communicate with You
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, offer occasional promotions or as otherwise necessary to contact you to comply with applicable national laws or any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
You May Withdraw Your Consent
If you don’t want us to use your data for services or communications, please contact us at Eric@TimeCogs.org.
Questions and Comments
If you desire to access, correct, amend or delete any personal information we have about you, please contact us at Eric@TimeCogs.com.