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Customer Service Gallery


TimeCogs provides fine art photography and wall art in a variety of materials including canvas, poster, metal, acrylic blocks, and more. Other format options include gift and personal items with TimeCogs images. Your photos and commemorative products deserve to look their best and our partner is a quality, experienced fulfillment platform.

Photographer Eric Grimm offers unusual topics, treatments, and images to enhance your space.


Images are custom produced through our printing and framing firm. The fulfillment platform is a pioneer in advanced online printing solutions and known for its quality by thousands of photographer and graphic arts professionals worldwide.


Shipping and Handling


Orders are usually shipped within three business days and arrive within 12 days (faster in most cases).


Your selections are packed professionally and shipped by reliable and known shipping services to keep products safe.


All purchases are inspected for quality before shipping to ensure satisfaction with your order.


Customer Service


Cancel Order

To cancel an order, you must contact us within 24 hours from ordering time. Since products are custom-made for each order, after that period cancellations or returns cannot be made. Orders are processed within one business day.




If your order arrives damaged or if the product is defective, contact the provider within seven days of the delivery date and they will investigate and replace items at their discretion.

Any digital products acquired via the online service or website is under the purchaser’s sole risk and responsibility.



For speed and efficiency, please contact our fulfillment partner directly: Click here for service.


If you are not satisfied with your service or product, please email TimeCogs directly.

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